Each month I would like to share a word commonly used by professionals. The words along with their meaning will be from the APEX Industry Glossary.
The Convention Industry Council is the organization of 33 associations coming together to exchange information among the meetings, convention and exhibitions industry. One of the initiatives is APEX, Accepted Practices Exchange to develop practices that reach industry wide. One of the practices is a glossary of terms used in the industry. The goal of the glossary is to standardize the definitions of words used by the meetings industry.
This month's term is Attrition.
Attrition: The difference between the actual number of sleeping rooms picked-up (or food-and-beverage covers or revenue projections) and the number or formulas agreed to in the terms of the facility’s contract. Usually there is an allowable shortfall before damages are assessed.
Attrition Clause: Contract wording that outlines potential damages or fees that a party may be required to pay in the event that it does not fulfill minimum commitments in the contract.
The way to avoid attrition is to be realistic in the number of rooms or amount of food you will be needed. The rule of thumb that I use is that you can always increase your block if you need to, but you can’t lower your count.
That’s the Planner’s Pointer for today.
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